The term “Personal Data” means any information or a combination thereof that relates to you and allows you to be identified. This Privacy Notice explains what happens to your Personal Data that is collected or processed by us when you interact with us as a visitor, customer, consumer, supplier or business after you purchase and use our products/services, respond to our promotions or communicate with our customer support.
Sensitive Data under Article 9 Regulation (EC) 5419/16 is Personal Data that could reveal a person’s ethnic origin, physical traits, mental health, religious beliefs and criminal convictions (if any).
We use the higher of European Commission or industry standards of organizational, technical and administrative measures to protect your Personal Data within our organization. This includes, but is not limited to, controlled physical access to premises housing our computers and servers except for authorized personnel, password control of our systems, usage of firewalls and anti-virus software, encryption of data during transmission, storage of data on secured cloud platforms, disabling of ports for storage devices on systems, etc. However, we make no claim that your data can be made 100% secure in real life. If you have reason to believe that your data is not secure then please notify us as soon as possible.
We may retain your Personal Data for as long as required for the purpose(s) for which it was obtained or for as long as it is required as per law or legal purposes.
If you are located in the EEA, your Personal Data may be transferred to our affiliates or service providers in non-EEA countries that are recognized by the European Commission as having adequate level of data protection according to EEA standards (the full list of these countries is available here). For transfers from the EEA to countries not recognized by European Commission as having adequate level of data protection, we shall have in place adequate data safety measures including our Code of Conduct for Suppliers and Data Security, and, standard contractual clauses and certifications adopted or prescribed by the European Commission. You may obtain a copy of these measures by following the link above or contacting us. Please note that under certain circumstances, courts and government or regulatory agencies in countries where we may have facilities or service providers may be entitled to access your Personal Data.
If you wish to access, modify, delete, port or place limitations on your Personal Data associated with your account with us, you may contact us via our contact form, verify your identity and clarify what do you wish to be done with your data. Thereafter, we may comply with your request as soon as possible under applicable laws.
Please note that all our promotional emails have the unsubscribe button that you may click if you no longer want to receive such emails from us in the future. Please note that we may retain certain information for our internal records or for completing ongoing purchases or promotions that you entered before the unsubscribe request and that some residual information may remain within our records that may not be removed. Also, if you opt-out of receiving promotional emails from us, you may still receive important administrative messages from which you cannot opt-out.